2021/22 Subscription and Ticket Policy
Throughout the ups and downs of the COVID pandemic, the Santa Barbara Symphony has continued to make the safety of our guests, musicians, and staff our top priority. A subscription and ticket policy is in place to offer peace of mind as you consider returning to join us for live performances, and ensure that subscribers receive priority to reserve the best seats.
As we begin 2022, our community continues to be faced with public health concerns and uncertainty about potentially shifting mask and vaccination mandates required by The Granada Theatre.
We continue to be guided by recommendations from public health officials, our musicians’ and stagehands’ unions, the City of Santa Barbara, and The Granada Theatre. The Santa Barbara Symphony is publishing its policy for subscription and ticket holders, to help patrons feel comfortable in attending live performances.
When you purchase tickets you’re not taking any financial risk. No matter what happens, we’re going to offer you flexibility and choices. If you are not feeling well, we ask that you remain at home and not attend our performance. n the event that either we are forced to cancel, reschedule, or reimagine a concert or concerts in the 2021/22 season – or if your situation changes and you don’t feel well or comfortable attending – the Santa Barbara Symphony will offer subscribers and ticket holders the following options and flexibility:
- Transfer your tickets forward to either the rescheduled date or a new concert program, if allowable;
- Convert your tickets to a tax-deductible donation;
- Keep your ticket purchase “in escrow” to be applied to a future concert or 2022/23 season.
- If, due to COVID, none of the options above are desirable to you, the Symphony will offer a full refund.
The Fine Print:
This policy is in place, regardless of whether a cancellation or postponement is caused by public health officials, The Granada Theatre, or the Santa Barbara Symphony, or if our patrons do not feel comfortable attending our concerts this season due to health or safety issues.
As a mission-driven non-profit, our staff and musicians’ livelihood is impacted by COVID and all the uncertainties and unknowns the organization and our community continues to face. As we have done throughout this pandemic, we will continue to plan, adjust, communicate, and always take care of our family.
We are grateful for the patience, kindness and support given to us by our subscribers, donors and patrons, and in return made a commitment to keep you updated on the impact the constantly shifting COVID protocols will have on what we will and won’t be able to offer.