Concert and Ticketing Policies
Concert Event Policies
- All concert attendees must have a ticket for their own seat. (Lap sitting is not permitted.)
- The use of any type of recording devices is strictly prohibited at all Santa Barbara Symphony concerts.
- All electronic devices should be turned off during the concert.
- Please remain in your seat until intermission or the conclusion of the concert.
- Patrons who leave the hall before or during the performance will not be reseated until after the completion of the work.
- Reserved seats cannot be guaranteed after the performance begins.
- Latecomers will be seated at an appropriate break in the program (determined by the production) or seated in the back of the hall out of courtesy to the artists and other patrons.
- Children under the age of 8 are not recommended to attend concerts.
- Children under the age of 3 will not be permitted, as per Granada Theatre policy.
- Physicians should leave their name and seat location with the box office if expecting calls or pages.
- Subscribers may exchange their tickets from Saturday to Sunday or Sunday to Saturday free of charge.
- Subscribers may exchange over the phone or in person at the Symphony Office or Granada Box Office. Tickets must be presented at the time of the exchange.
- Single ticket buyers may exchange their concert tickets at an additional fee.
Subscribers may donate their tickets back to the Symphony for a tax credit donation if they cannot attend a concert for any reason. The Symphony may re-sell the donated tickets to the general public. If and when the donated tickets are sold, the subscriber will be eligible for a tax credit donation.
Subscribers MUST notify the Symphony Office or Granada Box Office at least 48-hours prior the performance date in order to receive a fully deductible tax credit for the full value of their tickets. This is because we cannot re-sell donated tickets after the performance has passed.
Subscription packages and single tickets are non-refundable.